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Home Affairs department set to improve services to asylum seekers

Source: The New Age, 16/09/2015

Home Affairs department to introduce an online appointments scheduling
process in order to eradicate corruption and challenges faced by
asylum seekers and migrants in Marabastad, west of Pretoria.
Asylum seekers and migrants have accused officials of demanding money
from them in order to get legal documents.

Minister Malusi Gigaba met with the African Diaspora Forum in Pretoria
on Wednesday to discuss ways in which the department can improve
services offered to asylum seekers and migrants in general.

He says they will soon be having refugee centres at the Ports of Entry
to assist them as that will help them not to stand on long queues in
Marabastad.

Gigaba says they have recently been allocated a site in Mpumalanga in
the Komatipoort area to establish a refugee reception centre.

"We will therefore start with the development of this site during this
financial year and hope to have the centre functional in the middle of
the 2015/16 financial year."

The Minister says this has been included in the department`s medium
term strategic framework.

"So we are going to see these centres operational during the financial
years with the hope that by the end of this term of government, we
will have more or less established all of them."

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