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You can now view the messages sent to businesses in Google Maps

Source: Vsoft, 16/11/2018

â€œSending messages to businesses gives you the opportunity to ask
questions without having to make a phone call,â€ says the company.
â€œNow youâ€™ll see your messages with the businesses you connect with
via Business Profiles within the Google Maps app.â€
If you have contacted any business online via Google, you will now be
able to view these chat threads in your Maps app.
Originally the ability to messages Business Profiles on Google was
only available in select countries, now though, the app is rolling
out world wide along with the additional Maps messages feature.
â€œSo no matter where you are, as long as a local business has enabled
messages, youâ€™ll be able to connect with them in a tap. Just look for
the â€˜messageâ€™ button on Business Profiles on Google Search and Maps,â€
the company adds.
The Google My Business app is also a new feature from Google that
aims to help business connect with customers better and it is within
this app that business can allow users to message them.
The messages feature can be found in the side menu of Google Maps on
both Android and iOS devices.

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