Achieving better local government efficiency by digitising

Source: Vsoft, 23/11/2018

hould take a few minutes take hours to complete and the projects
that should take a few weeks end up taking months/years to
complete. And sometimes nothing really gets done and the citizens
ultimately suffer.
In South Africa, local government inefficiencies are behind many
of the country`s violent protests. Communities are often
dissatisfied with the level of service and responsiveness of their
municipalities.
To a large extent, many of the inefficiencies we find in
municipalities and other government agencies are due to
bottlenecks in their administrative structures and processes. The
ripple effect is slow response by leadership in improving internal
controls and providing quality service delivery to the people on
the ground.
There are successful examples from around the world of local
governments that have transformed their systems by digitising and
automating their internal workflows. By doing so, they were able
to cut down on wasteful expenditure, increase productivity of
staff members and improve service delivery significantly.
KDS Direct, a KYOCERA digital workflow solutions provider,
believes transforming local government processes should not be a
complicated process. With the right technology and commitment from
leadership, municipalities can re-invent themselves to become more
sustainable, and more citizen-friendly.
The most important objective is to develop simpler, user-friendly
services and more efficient workflows as an integral part of the
day-to-day operations of the municipality. This will help to save
time and money.
With KDS Direct`s proposed solution, access to information will
always be up-to-the-minute, routine administrative tasks will be
performed with greater speed and reliability, and collaboration
between municipalities/agencies will be easier and better. This,
KDS Direct believes, is the future of efficient governments.
KDS Direct provides the technologies that make it possible to
achieve greater efficiency at every level of your organisational
processes. Anything from multifunction printers to workflow
automation software, you can count on the company`s expertise to
deliver a solution that meets your requirements.
The success of any organisation is closely linked to the quality
of its work, where technology plays a vital role. Local government
is no exception!