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SAMI Welcome-2 Email / SMS

Source: , 01/01/2000




On behalf of the SA Migration staff, I would like to take this
opportunity to welcome you as a new customer. Your sales consultant is
%Sales%. These two will be your
point of contact with the company. Please feel free to contact them at
any time with your queries.



At SAMI we pride ourselves on offering our customers responsive,
competent and excellent service.

We would like to hold your hand throughout your visa application
process and we need you to help us to help you!! To ensure a smooth
service and your complete satisfaction, please adhere to the following
process:



1. Documentation

Please make sure your sales consultant has clear copies of all your
documents as per the visa checklist within the first 3 days of signing
up. You can either bring your documents to the office, email them or
Whatsapp clear copies to your sales consultant.



2. Visa fees

Please make sure all the fees payable as explained by your sales
consultant are paid and you are issued with a receipt. Please note: no
application can be submitted before you have paid the VFS and DHA fees.



3. VFS Appointment date

Your admin consultant will notify you of the date that your
application will be submitted based on the availability of
appointments on the VFS system. On that day you need to avail yourself
to go to your nearest VFS office for the application submission. Bring
your original passport and ALL your original documents as well as your
credit/debit card to make a payment of R175 where applicable at VFS
for a South African police clearance.



Can I go to VFS before my allocated appointment date?

In an emergency situation when your visa is expiring and you run the
risk of being illegal in the country, yes we will make arrangements to
take you to VFS on the day the visa expires. If you wish to go to VFS
earlier than the appointment date but there is no emergency, you can
opt for VIP Premium lounge. This service is pre-booked so you need to
notify us in advance and you will need to bring your credit/debit card
for a payment of R500 extra payable at VFS for the premium service.



If you are in Cape Town, we will accompany you to the VFS office at
number 2 Long Street. It is prudent to have your own transport as we
may not be able to make transport arrangements for all clients. Please
be at our office 60 minutes before the appointment time.

NOTE: We will not wait for a late client and delay other clients who
will have been early or on time . If you are outside Cape Town, let us
know which VFS office you would like to submit your application. We
will send you a prepared application pack and a set of instructions to
submit at your nearest VFS office.



4. Application tracking and collection of result

You will get a SMS notifications informing you of your application
progress. You can also call the office and speak to your admin
consultant anytime for them to track the application online.
When the result in out you need to take your original passport
and VFS Receipt to collect at the VFS office
that you submitted the application. If you want us to collect the
outcome for you, bring us the original passport and original VFS
receipt and make sure to sign a VFS Power of attorney document
authorising us to collect the result for you before leaving our
offices.

Note our contact numbers:

SA Migration International

Tel No office: +27 (0) 82 373 8415 (Whatsapp as well)

Tel No admin: +27 (0) 64 126 3073

Tel No sales: +27 (0) 74 036 6127

Fax No: 086 579 0155



Thank you once more for entrusting SA Migration International with
your immigration needs.



Sincerely

Rod Maxwell

CEO


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